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Discussion topic: Signal

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This message was authored by: James557

Message posted on ‎16 Feb 2026 11:41 PM

Signal

I have recently lost most mobile data signal at my address only. This has lasted about a week. I usually have full 5g signal and full 4g signal, now it's very limited to hardly any 4g signal whatsoever. What can I do to sort this? Nowhere at my property is gaining this signal and nothing has changed here for it to have changed my end thank you

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎17 Feb 2026 05:22 AM - last edited: ‎17 Feb 2026 05:25 AM

Re: Signal

Posted by a Superuser, not a Sky employee. Find out more

@James557 

Any relevant information showing on this link 

https://www.sky.com/help/articles/service-status-sky-mobile 

 

It may disclose a nearby mast issue. Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.


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