Discussion topic: Live chat not working
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Message posted on 21 Oct 2025 11:26 AM
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Live chat not working
Hi,
I went to go use the chat option (actual person, not the robot) and once I sign in it says 'unavailable' yet when I'm signed out it says 'active' (or something along those lines).
any ideas on how to fix this?
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Message posted on 21 Oct 2025 11:31 AM
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Re: Live chat not working
Not sure this is something you can fix so if your issue isn't something us fellow customers can help you with your contact options are to call or use one of the social media links at the bottom of this page.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 21 Oct 2025 11:32 AM
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Re: Live chat not working
ah I see, thankyou for your help.
unfortunately it's not, I'm just trying to trace my order as it was ordered 2 weeks ago and still no update 😞
Message posted on 21 Oct 2025 11:36 AM
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Re: Live chat not working
Hi @littlewivv04 your order should be here.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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