Discussion topic: Linking mobile account to Sky ID

This message was authored by: kianjarv1 · ‎25 Apr 2024

I am new to sky mobile and just started a contract. It has told me to link my Sky ID to my mobile account but every time I enter my surname, postcode and last 6 digits of account number it's says incorrect even though I have checked multiple times that I have done it correctly and it still doesn't work.

This message was authored by: 63johnw · ‎25 Apr 2024

Hi @kianjarv1 to get you some help I have escalated your issue to sky so look out for a coloured speech bubble on here inviting you to a private chat.

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: Lisa-P1987 · ‎25 Apr 2024

Thanks for escalating this. We’ve sent @kianjarv1 an invite to chat.

Thanks

Lisa - Sky Tech Team Expert

Discussion topic: Linking mobile account to Sky ID

Linking mobile account to Sky ID

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Re: Linking mobile account to Sky ID

Re: Linking mobile account to Sky ID

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