I couldn't sign the agreement

[Heena1]

• I have purchased mobile with finance, all processes are done but end of that there is a sign agreement,when I click on that it's says WE ARE UNABLE TO PROCESS PLEASE TYY AGAIN LATER.AND MY UPFRONT PAYMENT ALSO DONE 

[caesarome]

@Heena1 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Heena1.

[Addie15]

Update-We are closing this invite now but if you still need help, please let us know so we can re-escalate this for you. Thanks.