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This discussion topic has been answered Discussion topic: Linking accounts

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This message was authored by: beno50

Linking accounts

I have a Sky mobile account attached to my Sky TV and Broadband account. My wife and daughter both have Sky Mobile but on a separate account. Can I merge theirs onto the main accout I have? The reason I ask this is I have lots of GB's saved in the piggy bank that I'd like to share with them but cant.


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This message was authored by: Daniel0210 Answer

Re: Linking accounts

Posted by a Superuser, not a Sky employee. Find out more

@beno50 

It's not something Sky have ever allowed. 


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This message was authored by: SKY1992bf

Re: Linking accounts

Posted by a Superuser, not a Sky employee. Find out more

@beno50  No that's not possible I'm afraid 


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This message was authored by: beno50

Re: Linking accounts

I'm surprised that can not be achieved. 

This message was authored by: Daniel0210 Answer

Re: Linking accounts

Posted by a Superuser, not a Sky employee. Find out more

@beno50 

It's not something Sky have ever allowed. 


▪️I AM NOT A SKY EMPLOYEE (even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR

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This message was authored by: beno50

Re: Linking accounts

That answers that then. Thankyou for replying, much appreicated. 

This message was authored by: PandJ2020

Re: Linking accounts

Posted by a Superuser, not a Sky employee. Find out more

There is a protracted workaround.

 

1. Apply for new dataplans on your account.  (These will have new phone numbers)

2. Port the wife and daughters SIMs to another provider (you cannot use a PAC within a network) - as long as the SIMs are 'out of contract'.

3. Port the numbers to your account.

 

(Any device plans will have to stay where they are)

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This message was authored by: beno50

Re: Linking accounts

Thanks, that's a way I suppose. Shame it cant simply be done internally. In the grand scheme of things it must be an easy thing to do. 

This message was authored by: PandJ2020

Re: Linking accounts

Posted by a Superuser, not a Sky employee. Find out more

@beno50 wrote:

Thanks, that's a way I suppose. Shame it cant simply be done internally. In the grand scheme of things it must be an easy thing to do. 


You'd think but...

I am just another Sky customer and my views are my own even if you don't like the answers
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