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Discussion topic: Letting up phone

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This message was authored by davethomas23 This message was authored by: davethomas23

Letting up phone

I have used the SWAP system and now have a new phone and SIM delivered. 
what do I do now ? Do I just use my old sim or install the new one then set up phone ? 

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This message was authored by GD1 This message was authored by: GD1

Re: Letting up phone

Posted by a Superuser, not a Sky employee. Find out more

@davethomas23  If you want to keep your old number you need to use the old sim in the new phone as numbers can't be transferred between sims.

 

If you've not activated the new sim, then don't it will drop off the account.  If you have already activated the new sim call Sky to cancel it.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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davethomas23
Topic Author
This message was authored by davethomas23 This message was authored by: davethomas23

Re: Letting up phone

Thank you 

I will put my SIM into the phone . Will it transfer all of my stuff when I do it ? 

This message was authored by daveNOS This message was authored by: daveNOS

Re: Letting up phone

Posted by a Superuser, not a Sky employee. Find out more

@davethomas23 Putting your SIM in won't transfer anything from your old phone, you will have to do that yourself either from you cloud backup or by manually doing it through Bluetooth or WiFi direct.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Letting up phone

Posted by a Superuser, not a Sky employee. Find out more

If they are iPhone's then you can do a phone-to-phone transfer.

I am just another Sky customer and my views are my own
davethomas23
Topic Author
This message was authored by davethomas23 This message was authored by: davethomas23

Re: Letting up phone

Which phone would have the sim in at transfer ? 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Letting up phone

Posted by a Superuser, not a Sky employee. Find out more

@davethomas23 wrote:

Which phone would have the sim in at transfer ? 


It doesn't matter.  The SIM only provides a cellular connection.

 

The transfer is device to device regardless of SIM.

I am just another Sky customer and my views are my own
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