02 Dec 2023 03:06 PM
I have used the SWAP system and now have a new phone and SIM delivered.
what do I do now ? Do I just use my old sim or install the new one then set up phone ?
02 Dec 2023 03:10 PM
Posted by a Superuser, not a Sky employee. Find out more@davethomas23 If you want to keep your old number you need to use the old sim in the new phone as numbers can't be transferred between sims.
If you've not activated the new sim, then don't it will drop off the account. If you have already activated the new sim call Sky to cancel it.
02 Dec 2023 03:11 PM
Thank you
I will put my SIM into the phone . Will it transfer all of my stuff when I do it ?
02 Dec 2023 03:15 PM
Posted by a Superuser, not a Sky employee. Find out more@davethomas23 Putting your SIM in won't transfer anything from your old phone, you will have to do that yourself either from you cloud backup or by manually doing it through Bluetooth or WiFi direct.
02 Dec 2023 03:38 PM
Posted by a Superuser, not a Sky employee. Find out moreIf they are iPhone's then you can do a phone-to-phone transfer.
02 Dec 2023 04:49 PM
Which phone would have the sim in at transfer ?
02 Dec 2023 05:52 PM
Posted by a Superuser, not a Sky employee. Find out more
@davethomas23 wrote:Which phone would have the sim in at transfer ?
It doesn't matter. The SIM only provides a cellular connection.
The transfer is device to device regardless of SIM.
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