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[FR9]

My 24 month contract is over and now I've just checked and it's suddenly added another 12 months on to my bills

[splatto]

Swap 12 is a 24 month contract. Swap 24 is a 36 month contract. You can either swap it and start a new contract or pay another 12 months and keep it.

[PandJ2020]

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@FR9 wrote:

My 24 month contract is over and now I've just checked and it's suddenly added another 12 months on to my bills

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No, I think you've misunderstood the terms.

If it was a swap24 contract then it is 36 months long.