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Discussion topic: Keep my old phone number

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This message was authored by Jin07 This message was authored by: Jin07

Keep my old phone number

I have just active my new mobile through sky. I tried to use my PAC code to change to my old phone number,but it failed . can I now change my number 

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This message was authored by caesarome This message was authored by: caesarome

Re: Keep my old phone number

Posted by a Superuser, not a Sky employee. Find out more

A few questions:

 

Have you activated your new Sky sim ?

What network are you trying to move a number from because if it is from another Sky sim then it will not work as it is not possible to move a number from one Sly sim to a new Sky sim.

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Jin07
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This message was authored by Jin07 This message was authored by: Jin07

Re: Keep my old phone number

I already activated the new sim. The old network is Tesco mobile 

This message was authored by caesarome This message was authored by: caesarome

Re: Keep my old phone number

Posted by a Superuser, not a Sky employee. Find out more

So you got the pac code from Tesco and gave it to Sky so where has it failed ?

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