Issue with transferring from EE provider to Sky, I don’t have any signal to phone sky

[Jen0906]

Please help, I have taken out a mobile contract with sky last week, and used a PAC code to keep my number. I had a text to say the sky that my mobile number will be transferred on the 23rd but I haven't had any signal since. I can't phone sky resolve the issue as I don't have a landline or access to another phone. 
I've tried speaking to the virtual chat but I can't get anywhere with it. 

[63johnw]

Hi @Jen0906  can you confirm your EE sim has stopped working and that you activated your sky sim ?

[Jen0906]

Hi I had an email yesterday to say that my number is now up and running with Sky mobile. 
How can I check that my EE sim has stopped working? 
I have no signal at all, and havent had signal since yesterday morning since i received that email.

[63johnw]

Put your EE sim in your phone @Jen0906  to see if it's working. 

[Jen0906]

Hi 63johnw I didnt have an actual Sim it was an eSim with EE and now with SKy 😣
Is there any way of contacting Sky if i can't phone them?
I've tried using the chat with the vistual assistant about 100 times and i didnt get anywhere. 
Very frustrated now.

[twilight+princess]

Have you restarted the phone?
Have you checked to see if Sky is the default service provider under settings? 

[63johnw]

Hi @Jen0906  have you managed to get this resolved yet ?