This discussion topic has been answered Discussion topic: Issue adding an accessory
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Message posted on 12 Nov 2024 04:44 PM
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I looking to return as a customer to Sky Mobile and am hoping to take advantage of a new deal, everytime I try to add an accessory however it wont let me check out (just get a spinning circle) without an accessory it goes to the next step in the process. I have tried just an accessory without a phone and it still wont 'checkout' just sits with a spinning circle. Anyone else having this issue?
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Message posted on 12 Nov 2024 05:43 PM
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If the same happens if you use a different web browser then all you can do is to call Sky to see if they can place this order for you.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Try saying nothing when spoken to by the bot.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 12 Nov 2024 05:43 PM
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If the same happens if you use a different web browser then all you can do is to call Sky to see if they can place this order for you.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Try saying nothing when spoken to by the bot.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 14 Nov 2024 01:30 PM
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Re: Issue adding an accessory
All sorted now, managed to get on the live chat and they processed everything with no issues, even got a better deal than I would have done online !
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