12 Nov 2024 04:44 PM
I looking to return as a customer to Sky Mobile and am hoping to take advantage of a new deal, everytime I try to add an accessory however it wont let me check out (just get a spinning circle) without an accessory it goes to the next step in the process. I have tried just an accessory without a phone and it still wont 'checkout' just sits with a spinning circle. Anyone else having this issue?
12 Nov 2024 05:43 PM
Posted by a Superuser, not a Sky employee. Find out moreIf the same happens if you use a different web browser then all you can do is to call Sky to see if they can place this order for you.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Try saying nothing when spoken to by the bot.
12 Nov 2024 05:43 PM
Posted by a Superuser, not a Sky employee. Find out moreIf the same happens if you use a different web browser then all you can do is to call Sky to see if they can place this order for you.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Try saying nothing when spoken to by the bot.
14 Nov 2024 01:30 PM
All sorted now, managed to get on the live chat and they processed everything with no issues, even got a better deal than I would have done online !
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion