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Discussion topic: Iphone 17 no confirmation

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This message was authored by: Txgan

Message posted on ‎20 Jan 2026 01:58 PM

Iphone 17 no confirmation

I ordered the iPhone 17 Pro on 7th January and was charged for the one off payment. It is now over 2 weeks later and I still have not received an email confirmation and says I have "no active orders" on the sky app.

 

Struggling to connect with an agent to figure this out.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎20 Jan 2026 04:07 PM

Re: Iphone 17 no confirmation

Posted by a Superuser, not a Sky employee. Find out more

@Txgan 

After ordering it did you receive any cancellation email, if not you will need to find a way to get in touch with Sky about this.

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