Insurance

[Caitlin58]

I have 2 devices through sky. And I was just wondering as I pay for them monthly if they break am I naturally insured with them? Or do I need to take out separate insurance to insure both my devices that are still on contract? 

[caesarome]

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@Caitlin58 wrote:

Or do I need to take out separate insurance to insure both my devices that are still on contract? 

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If you are not covered by your household insurance then you would need to take this out yourself. You can insure via Sky with Sky Protect:

https://www.sky.com/help/articles/sky-protect-frequently-asked-topics

[Caitlin58]

Can I still do this? I've been looking but because I don't have a glass TV or Sky Q I can't insure devices 

[caesarome · Accepted solution]

You can just insure your mobile as this might be a better link for you:

https://www.sky.com/help/articles/insure-your-mobile-with-sky-mobile-protect

[Caitlin58]

What is sky opening hours to discuss insuring my devices? 

[caesarome]

@Caitlin58 

Just call them during the day then you should get through to someone but Sky themselves don't unsure so you would have to contact Sky Protect as per those above links.

[TimmyBGood]

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@Caitlin58 wrote:

I was just wondering as I pay for them monthly if they break am I naturally insured with them? 

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No: as a purchaser you have the manufacturers standard (and time-limited hardware) warranty which will not cover loss, theft or accidental damage.