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Discussion topic: Insurance claim info

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This message was authored by: David6808

Insurance claim info

I need to find proof of purchase and proof of usage to submit an insurance claim for a stolen phone. Does anybody know where I can find this info:

 

Proof Of Purchase in a PDF Format, containing the below information:
   Name and address
   Make and model of device
   IMEI number (mobiles only)
   Date of purchase

2.    Proof of Usage from your Network Provider in a PDF Format, containing the below information:
   Name and address
   Make and model of device
   IMEI number (mobiles only)
   Date of first usage
   Date of last usage
   Date and time of blacklistinG

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This message was authored by: SKY1992bf

Re: Insurance claim info

Posted by a Superuser, not a Sky employee. Find out more

@David6808  Follow the advice on the link below 

 

https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests 

 

the information listed on the link is all that sky can and will provide 


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This message was authored by: David6808

Re: Insurance claim info

That's great, thank you, but I also don't have access to the email account I signed up with. Is there anywhere in the sky site I can find the info?

This message was authored by: caesarome

Re: Insurance claim info

Posted by a Superuser, not a Sky employee. Find out more

@David6808 

Have you looked at your message centre here:

 

https://www.sky.com/mymessages

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