@SouravSourav
You will need to call Sky to cancel your order. If you then order an alternative device you'll be credit checked again.
Any upfront payment you’ve made should be refunded after about 14 days but recent posts on here suggest it’s taking a bit longer in which case you’ll need to contact Sky again to chase it up.
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NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
