Discussion topic: I'm trying to upgrade my phone ,but its telling me that my account is restricted bills are payed

This message was authored by: Marc38 · ‎30 Jun 2024

im trying to Upgrade ,but it keeps coming up that my account is restricted my bills are payed,and when i speak to customer service they say its not but i can upgrade over the phone ,but i always upgrade online

This message was authored by: 63johnw · ‎30 Jun 2024

Hi @Marc38 if its not letting you do it online then your only option is to do it on the phone.

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This message was authored by: caesarome · ‎30 Jun 2024

@Marc38

Can you view your bills here:

https://www.sky.com/mobile-bill

If not what message do you see ?

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Discussion topic: I'm trying to upgrade my phone ,but its telling me that my account is restricted bills are payed

I'm trying to upgrade my phone ,but its telling me that my account is restricted bills are payed

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Re: I'm trying to upgrade my phone ,but its telling me that my account is restricted bills are payed

Re: I'm trying to upgrade my phone ,but its telling me that my account is restricted bills are payed

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