27 May 2023 10:32 AM
I've put my details in to set up my new sky ID and it says that the information does not match what is in the records and it won't allow me to fix it or log into the sky ID
27 May 2023 10:44 AM
Every time I try to set up the Sky Id account it says that the details do not match and will not allow me to log in. Please can we get this sorted asap
27 May 2023 11:32 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @CharleyB97 to try and get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat.
27 May 2023 11:41 AM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to CharleyB97.
29 May 2023 11:41 AM
Posted by a Sky employeeWe are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
31 May 2023 02:12 PM
Hi, I am still having issues with my account ID, it's not accepting my surname, post code or the last 6 digits.
31 May 2023 04:01 PM
Posted by a Superuser, not a Sky employee. Find out moreDid you respond to the chat invite you were sent from Sky ?
10 May 2024 01:12 PM
Could I get any help, i'm having the same issue
10 May 2024 01:19 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat issue are you having setting up your ID ?
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