I’m trying order the new iPhone 14 pro on contract but it keeps getting cancelled anyone know why

[Mitchell24]

I've tried it about 5 times and they have cancelled it every time

[Daniel0210]

@Mitchell24 
Unfortunately you may have failed the more in-depth credit check. If you keep trying to order the device this could further impact your credit score.
If you call Sky they would be able to confirm that’s the reason your order was cancelled but not why you failed the credit check in the first place as they are not allowed to view your credit record. You would have to sign up at somewhere like Experian or Equifax, which would give you access to your credit record.