19 Feb 2024 10:51 PM
I just ordered a iPhone and sim but just heard about the eSIM what do I do
19 Feb 2024 10:58 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can convert the sim to an esim once you have activated it once it has arrived as per this:
https://www.sky.com/help/articles/esim-sky-mobile-convert-sim
Make sure your device is compatabile though as per this list:
https://www.sky.com/help/articles/esim-sky-mobile-compatible-devices
20 Feb 2024 07:53 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Lynn2208 you can still use a physical sim if you want, you don't have to use esim. There have been a few reports of issues with esims on the new iPhone 15s not working so may be worth sticking with a normal sim for now.
20 Feb 2024 12:57 PM - last edited: 20 Feb 2024 12:58 PM
Posted by a Superuser, not a Sky employee. Find out more
@Lynn2208 wrote:
I just ordered a iPhone and sim but just heard about the eSIM what do I do
It's the US release versions of the 14 and 15 which are eSIM only. The rest of the world still gets models with SIM trays.
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