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Discussion topic: I just ordered a iPhone + sim but I think I need a eSIM

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This message was authored by Lynn2208 This message was authored by: Lynn2208

I just ordered a iPhone + sim but I think I need a eSIM

I just ordered a iPhone and sim but just heard about the eSIM what do I do

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This message was authored by caesarome This message was authored by: caesarome

Re: I just ordered a iPhone + sim but I think I need a eSIM

Posted by a Superuser, not a Sky employee. Find out more

You can convert the sim to an esim once you have activated it once it has arrived as per this:

 

https://www.sky.com/help/articles/esim-sky-mobile-convert-sim

 

Make sure your device is compatabile though as per this list:

 

https://www.sky.com/help/articles/esim-sky-mobile-compatible-devices

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This message was authored by 63johnw This message was authored by: 63johnw

Re: I just ordered a iPhone + sim but I think I need a eSIM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lynn2208  you can still use a physical sim if you want, you don't have to use esim. There have been a few reports of issues with esims on the new iPhone 15s not working so may be worth sticking with a normal sim for now. 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I just ordered a iPhone + sim but I think I need a eSIM

Posted by a Superuser, not a Sky employee. Find out more

@Lynn2208 wrote:

I just ordered a iPhone and sim but just heard about the eSIM what do I do


It's the US release versions of the 14 and 15 which are eSIM only.  The rest of the world still gets models with SIM trays.

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