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Discussion topic: I just ordered a iPhone + sim but I think I need a eSIM

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Lynn2208
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I just ordered a iPhone + sim but I think I need a eSIM

‎19 Feb 2024 10:51 PM

I just ordered a iPhone and sim but just heard about the eSIM what do I do

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caesarome
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Re: I just ordered a iPhone + sim but I think I need a eSIM

‎19 Feb 2024 10:58 PM

Posted by a Superuser, not a Sky employee. Find out more

You can convert the sim to an esim once you have activated it once it has arrived as per this:

 

https://www.sky.com/help/articles/esim-sky-mobile-convert-sim

 

Make sure your device is compatabile though as per this list:

 

https://www.sky.com/help/articles/esim-sky-mobile-compatible-devices

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63johnw
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Re: I just ordered a iPhone + sim but I think I need a eSIM

‎20 Feb 2024 07:53 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lynn2208  you can still use a physical sim if you want, you don't have to use esim. There have been a few reports of issues with esims on the new iPhone 15s not working so may be worth sticking with a normal sim for now. 





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TimmyBGood
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Re: I just ordered a iPhone + sim but I think I need a eSIM

‎20 Feb 2024 12:57 PM - last edited: ‎20 Feb 2024 12:58 PM

Posted by a Superuser, not a Sky employee. Find out more
@Lynn2208 wrote:

I just ordered a iPhone and sim but just heard about the eSIM what do I do

It's the US release versions of the 14 and 15 which are eSIM only.  The rest of the world still gets models with SIM trays.

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