This discussion topic has been answered Discussion topic: I get bills and I do not have a mobile or Apple Watches
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Message posted on 14 Oct 2025 06:14 PM
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I see that I am due to have payment taken out for a mobile phone and watches I do hope that no money is taken out of my account And stop sending my husband texts saying he owes £170
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Message posted on 14 Oct 2025 06:16 PM - last edited: 14 Oct 2025 06:16 PM
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Hi @Tyler28 this isn't sky CS here so nothing will happen as a result of your post. If you think someone has fraudulently purchased devices with your/husbands information you will need to call sky so they can investigate.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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Message posted on 14 Oct 2025 06:16 PM - last edited: 14 Oct 2025 06:16 PM
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Hi @Tyler28 this isn't sky CS here so nothing will happen as a result of your post. If you think someone has fraudulently purchased devices with your/husbands information you will need to call sky so they can investigate.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 14 Oct 2025 06:17 PM
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I will be contacting a solicitor if this is not sorted
I am seeing that money will be taken out of my account for devices I do not have
Message posted on 14 Oct 2025 06:19 PM - last edited: 14 Oct 2025 06:24 PM
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Re: I will be contacting a solicitor if this is not sorted
So you've already said. There is no need for two threads. l’m afraid you aren’t speaking to Sky Customer Services by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.
Please follow the advice from @63johnw
Threatening to contact a solicitor is irrelevant here. At some point it sounds like you've received a call or email from scammers and you've provided sufficient information for them to order devices in your name.
Have any devices been delivered that you didn't order?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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