I cant make or receive calls on my mobile it goes straight to voicemail

[Jan22222]

Well, look what they do send you to a bot that is totally useless  and then advises you to go to the help for sky community I mean, come on if that's saying they can't be bothered !!! It would be nice to speak to a person in the uk That doesn't try and sell you something extra instead of dealing with your query

[gregrogers]

Yeah the copy and paste of sorry for the inconvenience started getting on my nerves especially when I was like it's not inconvenient if I fall and I'm home alone I literally can't phone anyone it's dangerous. I'm actually really shocked at how bad things have gotten at Sky if I'm honest. I used to think customer service was their number 1 priority followed up with value for money but my recent interactions I'm seeing none of that at Sky anymore

[Poppy14]

Hi did u keep the same phone number or change it I'm having the same issue 

[Jan18]

Hi, I kept my number, just text PAC and your  DOB to 65075 and they will send a code to give to your Network. They say it takes 24 hours to port the number over but mine was done fairly quickly. It's very easy!

[gregrogers]

I ported my number and I've had no issues since