I cannot access certain apps on 5G

[Mummaof2boys]

I am having trouble accessing certain apps and websites on 5G. I have checked the app settings and they are all set correctly. I'm wondering if there are some network settings that I might need to change. These are dating apps and websites such as love honey. Can anyone advise? Thanks

[63johnw]

Hi @Mummaof2boys  have you ensured parental controls are turned off in your account ? 

https://www.sky.com/help/articles/parental-controls-sky-mobile