I can't activate my Sim

[Elodie2]

I ordered a sim online and I'm having trouble activating it.  When I go into my Sky account it doesn't give me the option to do anything relating to my sim - it says just getting your plan ready please check back later.  What does this mean and what do I do?  I feel like I'm wasting money on a plan that I can't use!

[caesarome]

You will need to phone Sky to get them to activate it for you.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Say No when asked if you want a text or to go online then stay on the line.