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Discussion topic: I am not receiving calls. When dial in it says number not recognised

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Message posted on ‎16 Aug 2024 01:19 PM

I am not receiving calls. When dial in it says number not recognised

Can receive texts and get a message saying I've missed a call but doesn't actually call in

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This message was authored by: caesarome

Message posted on ‎16 Aug 2024 01:24 PM

Re: I am not receiving calls. When dial in it says number not recognised

Posted by a Superuser, not a Sky employee. Find out more

To be clear are you saying that when you make any call you get a number not recognised message or do you receive this with certain numbers only ?

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Message posted on ‎16 Aug 2024 01:29 PM

Re: I am not receiving calls. When dial in it says number not recognised

I can neither dial out or receive calls. Texts seem ok. If you try and dial in to my number you receive a message saying this number is not recognised 

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Message posted on ‎16 Aug 2024 01:38 PM

Re: I am not receiving calls. When dial in it says number not recognised

Posted by a Superuser, not a Sky employee. Find out more

What happens if you try to make a call from your mobile and has this issue started today ?

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Message posted on ‎16 Aug 2024 03:36 PM

Re: I am not receiving calls. When dial in it says number not recognised

Can't call out either. Started today as far as I am aware 

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Message posted on ‎16 Aug 2024 04:05 PM

Re: I am not receiving calls. When dial in it says number not recognised

Posted by a Superuser, not a Sky employee. Find out more

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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