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Discussion topic: ESIM Not Available

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This message was authored by: abnsfgdufgnba

ESIM Not Available

I have been trying to convert to an esim for awhile now, but i could never send a code to my number to verify to be even able to start the conversion process. Now ive brought a new Iphone 15, thinking that i would be given the option for an esim, because i got a new a sim, but still the option is greyed out and tells me to try at another time.

 

So no data for my Iphone 15.

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This message was authored by: 63johnw

Re: ESIM Not Available

Posted by a Superuser, not a Sky employee. Find out more

Hi @abnsfgdufgnba  to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 

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This message was authored by: Lisa-P1987

Re: ESIM Not Available

Thanks for escalating this. We’ve sent abnsfgdufgnba an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
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