Discussion topic: I am abroad and getting 2 separate roaming passport texts meaning I am being charged twice.

This message was authored by: EmmaCA · ‎07 Dec 2023

I am abroad and travelled through another country to get here.

Since then I am daily getting a roaming passport text for both countries even though I am on the right network.

This means I assume I am getting charged twice.

How can this be resolved?

This message was authored by: caesarome · ‎07 Dec 2023

Any charges can only be refunded by Sky so you will have to call them, perhaps when you are back in the UK.

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This message was authored by: 63johnw · ‎07 Dec 2023

Hi @EmmaCA have you checked your account to see if there are multiple charges for the same day ?

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This message was authored by: PandJ2020 · ‎07 Dec 2023

Which countries are involved?

A single passport should cover roaming between certain countries within that 24 hour period.

I am just another Sky customer and my views are my own

Discussion topic: I am abroad and getting 2 separate roaming passport texts meaning I am being charged twice.

I am abroad and getting 2 separate roaming passport texts meaning I am being charged twice.

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Re: I am abroad and getting 2 separate roaming passport texts meaning I am being charged twice.

Re: I am abroad and getting 2 separate roaming passport texts meaning I am being charged twice.

Re: I am abroad and getting 2 separate roaming passport texts meaning I am being charged twice.

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