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Discussion topic: How to do access my rolled over data

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This message was authored by Banditoo This message was authored by: Banditoo

How to do access my rolled over data

Every time I need to add some more data from my piggybank I am unable to find how/where to do this. Any advise is welcome

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This message was authored by 63johnw This message was authored by: 63johnw

Re: How to do access my rolled over data

Posted by a Superuser, not a Sky employee. Find out more

Hi @Banditoo  have a look here. 

https://www.sky.com/help/articles/your-sky-piggybank

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Banditoo
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This message was authored by Banditoo This message was authored by: Banditoo

Re: How to do access my rolled over data

Thank you, I have tried that but it only gives me the option to use rollover against a new phone and not to add data to my exisiting sim

 

This message was authored by caesarome This message was authored by: caesarome

Re: How to do access my rolled over data

Posted by a Superuser, not a Sky employee. Find out more

If you give Sky a call on the free 150 number they can do this for you.

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This message was authored by Sharara This message was authored by: Sharara

Re: How to do access my rolled over data

Hello 

I want to roll over my data

This message was authored by caesarome This message was authored by: caesarome

Re: How to do access my rolled over data

Posted by a Superuser, not a Sky employee. Find out more

@Sharara 

What is stoping you from doing this via the MySky app ?

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This message was authored by Judith275 This message was authored by: Judith275

Re: How to do access my rolled over data. I have used my monthly allowance

I want to access unused data from my piggy bank

This message was authored by caesarome This message was authored by: caesarome

Re: How to do access my rolled over data

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

What is stoping you from doing this via the MySky app ?


 

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This message was authored by Russ22 This message was authored by: Russ22

Re: How to do access my rolled over data

Sky has some of the worst functionailty I have ever seen in an App. Run out of data yesterday, so I cant go online. Tried to open the app it just sits there with sky on it. Came home today searching all over gthe dam place, still can find where to do this. GO into mobile, phone, tells me about piggy bank, no frigging link. Absolutely useless. I am not going to my app to buy something but to manage my account. You are bombarded with advertisements for new phones, to such a point, you cant find any management functions. Final straw for me, I cant even buy more data easily. Stuck in Birmingham with no google maps wandering the street. 

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