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Discussion topic: How to change my order I’ve ordered the wrong device
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This message was authored by: Beth156
Message posted on 09 Jun 2026 12:47 AM
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How to change my order I’ve ordered the wrong device
I've ordered the wrong phone can I change it or will I be stuck with the phone
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 09 Jun 2026 04:56 AM
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Re: How do I change what I’ve ordered
@Beth156 wrote:
I've ordered the wrong phone will they be able to sort that over the phone
Yes they will. They will have to cancel the original order and then place the correct one but remember that you'll undergo further credit checks.
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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