02 May 2024 03:13 PM
Since changing to Skymobile, and although I have plenty of data my iphone 8 doesn't connect to internet when I'm away from home wifi
02 May 2024 04:02 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you made sure that mobile data is turned on ?
02 May 2024 04:07 PM
Yes it is
02 May 2024 04:07 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Joan-R have you checked you have the correct APN settings in mobile data settings ?
02 May 2024 04:13 PM
APN settings are : MOBILE DATA mobile.sky MMS ms.mobile.sky PERSONAL HOTSPOT mobile.sky
I thought I might try disabling wifi call which was suggested in an old post?
02 May 2024 06:25 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Joan-R those are the same as my settings (apart from an m from mms but assuming that's a typo). If this is happening in all locations then it would suggest it's not a local mast issue. Give sky a call on 150 to see if they can come up with any suggestions.
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