Hotspot

[cal27]

I need this escalated as a Sky Mobile tethering/Personal Hotspot provisioning issue. My iPhone Personal Hotspot is enabled, Maximise Compatibility is on, my APN is correctly set to mobile.sky, I’ve reset network settings, restarted the phone, and I’ve successfully downloaded the Sky network configuration profile. My PS5 can see other Wi-Fi networks but cannot see my iPhone hotspot at all, even when I manually enter the SSID. Please check whether Personal Hotspot/tethering is provisioned correctly on my SIM/account and whether there is a network-side restriction or fault. I don’t need to repeat the standard APN/reset troubleshooting

[arcadeavenger]

Hi @cal27, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.