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Discussion topic: Horrendous Roaming and Calling in Mainland Spain is horrendous
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This message was authored by: SylviaS1
Message posted on 09 Aug 2025 10:59 PM
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Horrendous Roaming and Calling in Mainland Spain is horrendous
Why don't have to reboot my mobile everyday to get roaming and telephone call capability service back on? I also need to reboot during the day, as concerningly I lose access to my Life 360 that I rely on to safeguard my family. What am I paying an additional service fee for when the service is not working?
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 10 Aug 2025 09:40 AM
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Re: Horrendous Roaming and Calling in Mainland Spain is horrendous
Unfortunately a UK network cannot be responsible for the performance of overseas masts. Sky doesn't have its own physical cellular infrastructure even in the UK: it uses 02 transmission.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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