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Discussion topic: Helpdesk/ discussion

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This message was authored by: Barnes23

Message posted on ‎13 Aug 2026 06:19 PM

Helpdesk/ discussion

I've had a message saying that there has been an updated to my request, "To view this go to https://myhelprequests.sky.com and view number XXXXXXXXX", however, whenever I type that into the browser as it is not a link I can click, it just loops me back into the original  message. 

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This message was authored by: caesarome

Message posted on ‎13 Aug 2026 07:22 PM

Re: Helpdesk/ discussion

Posted by a Superuser, not a Sky employee. Find out more

@Barnes23 

Does this link work as this is where I end up after clicking through the one you have posted:

 

https://www.sky.com/my-messages/cases

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