Help

[Ltl1982]

My ipad wasn't delivered 

[Ltl1982]

Can someone please help

[Daniel0210]

@Ltl1982 

Did you receive an email from DPD with a one hour time slot? 

[MightyQuinn]

Hi @Ltl1982   Please see Welcome to the Sky Community. We are just other customers.  Only Sky can help you.

[caesarome]

@Ltl1982 

What show here:

https://www.sky.com/ordertracking

When did you order it ?

[Ltl1982]

The ipad isn't her

[daveNOS]

@Ltl1982 Are you even bothering to read the replies? 

[caesarome]

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@Ltl1982 wrote:

The ipad isn't her

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@Ltl1982 

When did you order it ?

[Ltl1982]

Hi my ipad was delivered however I was at work, it had been left and it wasn't there when I got home. It's my daughter bday today and no giftt

[Daniel0210]

@Ltl1982 

DPD  would not normally leave a device outside if there is no reply. They would need to see some photo I.D. or take a photo of the package being handed over.

If the device has then been stolen you'll need to report it to the police and Sky who can then investigate in conjunction with DPD. All this may take some time unfortunately. 

By the way, if you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services here. 

[caesarome]

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@Ltl1982 wrote:

Hi my ipad was delivered 

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Did DPD send you a photo showing that it had been delivered, if not you might want to ask them about this.