Discussion topic: Help
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Message posted on 10 Sep 2026 06:15 PM
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Help
Hi l need help my phone is broke and l have tried to order a new one through sky but because there was fraudulent activity on my account it won't let me l need to speak with a manager
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Message posted on 11 Sep 2026 11:40 AM
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Re: Help
You can call Sky but not necessarily a manager. My understanding of Customer Service call centre Managers (and I may be wrong) is that they are there to supervise, support and advise their agents and are not necessarily public facing.
Call Customer Services by dialling 150 (free) from either a Sky mobile or your Sky Talk landline if you have Sky Broadband. The forum doesn't allow the display of other numbers but official numbers to Sky from the UK are 03 numbers which are usually inclusive from non Sky phones.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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