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Discussion topic: Help with topping up mobile

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This message was authored by: Traceyhall

Help with topping up mobile

Need help how can I top up my phone to get my data bk on
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This message was authored by: 63johnw

Re: Help with topping up mobile

Posted by a Superuser, not a Sky employee. Find out more

Hi @Traceyhall  if you have ran out of data either top up from your piggybank,  change your plan (this can be changed up or down once per month) or purchase a one off top up via your account. 

https://www.sky.com/productsettings/mobile/sim/x

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This message was authored by: Traceyhall

Re: Help with topping up mobile

I've put top up on and it's not took it 

This message was authored by: 63johnw

Re: Help with topping up mobile

Posted by a Superuser, not a Sky employee. Find out more

Which top up @Traceyhall  ?

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Avatar for Traceyhall
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Topic Author
This message was authored by: Traceyhall

Re: Help with topping up mobile

Top up for my sky mobile 

This message was authored by: daveNOS

Re: Help with topping up mobile

Posted by a Superuser, not a Sky employee. Find out more

@Traceyhall You are not making it easy to advise you, Sky only offer either a change of plan or a one off data purchase, so which did you do?

This message was authored by: caesarome

Re: Help with topping up mobile

Posted by a Superuser, not a Sky employee. Find out more

@Traceyhall 

If your mobile has been restricted due to

a bill not being paid then as well as paying it in full you will also need to setup your payment method again as once you have done this and the payment has been cleared by the banks eill your service be restored.

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