0

Discussion topic: Help with talking to human

Reply
This message was authored by Leah042 This message was authored by: Leah042

Help with talking to human

Why cant i soeak ti a human evrrytome i try and ring it foesnt work ?????

Reply

All Replies

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Help with talking to human

Posted by a Superuser, not a Sky employee. Find out more

Call 150 from your mobile

 

If you have an unpaid balance then that will have to be paid first

I am just another Sky customer and my views are my own
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Help with talking to human

Posted by a Superuser, not a Sky employee. Find out more

@Leah042 
Perhaps if you tell us your issue we can help and save you a call.

 

You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated ROI number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Minder74 This message was authored by: Minder74

Re: Help with talking to human

Is there anyone at sky mobile who is human I can talk to my services have been restricted for no reason regards 

This message was authored by GD1 This message was authored by: GD1

Re: Help with talking to human

Posted by a Superuser, not a Sky employee. Find out more

@Minder74  If your services have been restricted there will be a reason, and that is due to a missed payment.

 

You won't be able to speak to Sky until any overdue balance is cleared and a new direct debit setup.

 

Does your account show an outstanding balance?  Which services are affected?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion