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Discussion topic: Help with mobile number

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Avatar for Amy1402
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This message was authored by: Amy1402

Message posted on ‎08 Mar 2026 10:37 AM

Help with mobile number

I transferred over my number when i joined the network but when I text people, it still comes up as the number sky gave me. I also cannot change the number in settings.  Can anyone help me please?

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎08 Mar 2026 10:42 AM

Re: Help with mobile number

Posted by a Superuser, not a Sky employee. Find out more

Is this an iPhone?

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎08 Mar 2026 12:01 PM

Re: Help with mobile number

Posted by a Superuser, not a Sky employee. Find out more

@Amy1402 

If this is an iphone refresh the network settings so go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

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