0

Discussion topic: Help new phone

Reply
This message was authored by: Megan134

Help new phone

I wiped my old phone and placed that sim into my new phone 

Nkw I can't call anyone or text or have data 

Reply

All Replies

This message was authored by: caesarome

Re: Help new phone

Posted by a Superuser, not a Sky employee. Find out more

@Megan134 

Is your new phone an iphone 17 ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Megan134
Level 0 icon
Topic Author
This message was authored by: Megan134

Re: Help new phone

Yes

 

This message was authored by: caesarome

Re: Help new phone

Posted by a Superuser, not a Sky employee. Find out more

As your iphone is a dual sim phone you might need to asign which one you want set as the primary one as per this:

 

On an iPhone with Dual SIM, the primary SIM is the default line you have chosen for calls, messages, and cellular data. You can change this default line by going to Settings > Cellular (or Mobile Data) > Default Voice Line or Cellular Data and selecting the other SIM card, which could be a physical SIM or an eSIM.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply