Discussion topic: Help! No network

This message was authored by: katjad282 · ‎12 Jan 2025

Just returned from a trip to Germany and now I don't have a Sky Mobile connection anymore! I've tried to contact Sky Help but they did not help me.

This message was authored by: Daniel0210 · ‎12 Jan 2025

@katjad282

If you've very recently returned from abroad try this

Apple:

Settings > Mobile Data > SIM Applications > Make sure this is set to Home.

Android:

Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎12 Jan 2025

@katjad282

Make sure this setting is set to Home:

Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Home..

Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home

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Discussion topic: Help! No network

Help! No network

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