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Discussion topic: Sim VIP cost

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This message was authored by: Sroberts1

Message posted on ‎21 Jun 2024 06:09 PM

Sim VIP cost

So here's the deal I currently pay £8 per month for 2gb data, unlimited texts calls.... And yet your offering VIP customers (I am one) £5 per month for the same but the difference is you now get 5gb of Data Why can't I be switched to that tarrif?
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This message was authored by: GD1

Message posted on ‎21 Jun 2024 06:32 PM

Re: Sim VIP cost

Posted by a Superuser, not a Sky employee. Find out more

@Sroberts1  The deal is for NEW data plans not upgrades.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Sroberts1

Message posted on ‎21 Jun 2024 06:39 PM

Re: Sim VIP cost

So by that logic, I should be able to cancel my existing plan and get the other for £5  

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This message was authored by: Sroberts1

Message posted on ‎21 Jun 2024 06:41 PM

Re: Sim VIP cost

I don't think I mentioned any type of upgrade.. 

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This message was authored by: 63johnw

Message posted on ‎21 Jun 2024 07:00 PM

Re: Sim VIP cost

Posted by a Superuser, not a Sky employee. Find out more
@Sroberts1 wrote:

So by that logic, I should be able to cancel my existing plan and get the other for £5  

Yes you can @Sroberts1  but it will come with a new number and you can't port from one sky sim to another. You could port to a different network on PAYG then port back to the new sim. 

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This message was authored by: Nick241248

Message posted on ‎12 Jan 2025 11:11 AM

Re: Sim VIP cost

Also when you try to buy the £5 per month deal as a VIP member, Sky tries to charge you £7. Why?

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