Discussion topic: Having lost my mobile I require a replacement while retaining my number.
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Message posted on 16 Jul 2025 05:12 PM
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Having lost my mobile I require a replacement while retaining my number.
I have lost my Mobile Phone. I simply want another while retaining my existing number.
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Message posted on 16 Jul 2025 05:19 PM
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Re: Having lost my mobile I require a replacement while retaining my number.
If you haven't done this yet then you will need to contact Sky so they can block your lost phone and get a replacement sim sent out. You will them have to order a new phone yourself which will; mean that should you pass the credit check that you will be paying for the both of them as you will still have to pay for the lost one until it has been paid off in full.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 16 Jul 2025 05:27 PM
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Re: Having lost my mobile I require a replacement while retaining my number.
Unless you have insurance then you simply have to buy another phone. (As above, any remaining credit on your lost phone is still due)
Message posted on 16 Jul 2025 05:37 PM
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Re: Having lost my mobile I require a replacement while retaining my number.
It may also be a good idea to register any loss on the Immobilise website https://www.immobilise.com
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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