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Discussion topic: Hard Check showing

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Avatar for Lucywarren12
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This message was authored by: Lucywarren12

Message posted on ‎01 Aug 2025 06:10 AM

Hard Check showing

I recently tried to

uohrade my phone. Got to basket and an error message appeared, this is now showing as a hard search on my credit score. Is there a way to get this removed? 

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This message was authored by: 63johnw

Message posted on ‎01 Aug 2025 06:52 AM

Re: Hard Check showing

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lucywarren12  have you tried contacting the credit agency ?

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