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Discussion topic: Free gift not on confirmation

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This message was authored by: Smithy09

Free gift not on confirmation

Hi I ordered the Samsung galaxy A56 on the 24/06/25 and on the site it states free galaxy buds will be added to order confirmation but it's not on it. Does anyone know how to sort it please xx

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This message was authored by: GD1

Re: Free gift not on confirmation

Posted by a Superuser, not a Sky employee. Find out more

@Smithy09  As per the Sky Mobile site:

 

Get a Pair of Galaxy Buds FE Worth £99 – Included with Your Order

Purchase a Samsung Galaxy A36 or A56 and receive a pair of Galaxy Buds FE worth £99 included with your order.

The Buds FE will appear in your order confirmation at no extra cost. They will not appear in your basket at checkout.

The Buds FE will be dispatched within 30 days of receiving your new device.

Maximum 1 gift per order. See below for terms and conditions.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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