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Discussion topic: Fraudulent Sky Mobile account set up in my name

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This message was authored by LMBUR This message was authored by: LMBUR

Fraudulent Sky Mobile account set up in my name

I received a letter from a debt collection company in June 2021 saying I had bills outstanding for a Sky Mobile account.  I have never had a Sky mobile account and so reported this as fraud which the debt collection company were happy with having investigated.  I have now done a credit check and there is an outstanding charge on my account from Sky Mobile relating to this fraudulent account and I do not know how to get in touch with Sky Mobile as they will not answer any calls?  Anyone have any idea what I should do?

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Fraudulent Sky Mobile account set up in my name

Posted by a Superuser, not a Sky employee. Find out more

To correct your credit record you have to contact the credit agencies and not Sky.

I am just another Sky customer and my views are my own
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