Discussion topic: Final payment seems incorrect

This message was authored by: Basil281 · ‎27 Jul 2026

I should only have one £23.25 payment to make on my iPhone 15. Why are you charging me an additional £26 , please?

can you kindly remove that? I've just taken out a new contract with you paying much above market value for an iPhone 17.

This message was authored by: PandJ2020 · ‎27 Jul 2026

@Basil281 wrote:
Why are you charging me an additional £26 , please?

What do your bills show? We're other customers here so cannot see them...

If you've swapped a phone it can take 3-4 weeks for the trade in to be processed. (And you may pay for 2 phones temporarily)

I am just another Sky customer and my views are my own even if you don't like the answers

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