Discussion topic: Extra charge

This message was authored by: Tukayanaaleixo · ‎28 Feb 2025

Good Morning I am writing to inform you that I am unaware of the services for which you are charging extra (premium service). I do not receive or send messages to this service. I would like to ask that you block the premium service number. Kind regards Tukayana

This message was authored by: Daniel0210 · ‎28 Feb 2025

@Tukayanaaleixo
This is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.

I think you're referring to premium text charges so text the word STOP to the number. That should stop future charges.
Also see https://psauthority.org.uk

Your duplicate thread has been removed.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Extra charge

Extra charge

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