0

Discussion topic: Esim

Reply
Avatar for Maggie551
Level 1 icon
What's this?
This message was authored by: Maggie551

Message posted on ‎20 Nov 2024 12:25 PM

Esim

I have recieved my new sky sim but I can't open my phone to insert it. I have kept my old number so can I get an esim instead
Report post
Post 1 of 3
218 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎20 Nov 2024 12:33 PM - last edited: ‎20 Nov 2024 12:33 PM

Re: Esim

Posted by a Superuser, not a Sky employee. Find out more
@Maggie551 wrote:
I can't open my phone to insert it.

Why not?  You just have to eject the SIM cradle.

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 2 of 3
213 Views
Reply
Confetti Ring
Avatar for 63johnw
Level 16 icon
What's this?
Superuser
This message was authored by: 63johnw

Message posted on ‎20 Nov 2024 12:35 PM

Re: Esim

Posted by a Superuser, not a Sky employee. Find out more

Hi @Maggie551  esim information below but I would try and make sure you have an active physical sim first. Why can't you open the new phone ? Also make sure your new phone is on the compatible list for esim with sky. 

https://www.sky.com/help/articles/esim-sky-mobile

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Report post
Post 3 of 3
211 Views
0 Likes
Reply
Reply