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Discussion topic: Esim

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This message was authored by: Maggie551

Message posted on ‎20 Nov 2024 12:25 PM

Esim

I have recieved my new sky sim but I can't open my phone to insert it. I have kept my old number so can I get an esim instead
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This message was authored by: PandJ2020

Message posted on ‎20 Nov 2024 12:33 PM - last edited: ‎20 Nov 2024 12:33 PM

Re: Esim

Posted by a Superuser, not a Sky employee. Find out more
@Maggie551 wrote:
I can't open my phone to insert it.

Why not?  You just have to eject the SIM cradle.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎20 Nov 2024 12:35 PM

Re: Esim

Posted by a Superuser, not a Sky employee. Find out more

Hi @Maggie551  esim information below but I would try and make sure you have an active physical sim first. Why can't you open the new phone ? Also make sure your new phone is on the compatible list for esim with sky. 

https://www.sky.com/help/articles/esim-sky-mobile

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