0

Discussion topic: Error when trying to roll data

Reply
This message was authored by Stupd123 This message was authored by: Stupd123

Error when trying to roll data

Always been able to roll data across my various devices but I am now getting an error message. Please advise why

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Error when trying to roll data

Posted by a Superuser, not a Sky employee. Find out more

@Stupd123 

What is the error message ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Stupd123
Topic Author
This message was authored by Stupd123 This message was authored by: Stupd123

Re: Error when trying to roll data

It just says 'sorry we were unable to roll your data'

This message was authored by caesarome This message was authored by: caesarome

Re: Error when trying to roll data

Posted by a Superuser, not a Sky employee. Find out more

If you call Sky on 150 they should be able to roll the data for you and imvestigate why you can't.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by SniperMonkey This message was authored by: SniperMonkey

Re: Error when trying to roll data

This has been happening to me for months. I can't roll data to my sim using WiFi or anything. 

they don't have a fix. I've had hours on the phone where they escalate it and I still haven't heard back from 2 months ago. 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion